The duties and responsibilities outlined in the job description are to be used as guidelines and are not meant to be all-inclusive of the essential functions of the position. Other duties may be assigned, as necessary. 

• Communicating with clients to understand their needs and explain product value. 

• Building relationships with clients based on trust and respect. 

• Collaborating with internal departments to facilitate client need fulfillment. 

• Collecting and analyzing data to learn more about consumer behavior. 

• Keeping accurate records pertaining to inventory and account notes. 

• Maintaining updated knowledge of company products and services. 

• Resolving complaints and preventing additional issues by improving processes. 

• Identifying industry trends. 

• Acting as a client advocate with a focus on improving the buyer experience. 

• Develop with Sales Manager executable actions in support of the Regional and Global customer strategies for all product lines and your respective customers in your region. 

• Execute strategies to meet or exceed the sales targets (New business booking, Margin increases, Accounts Receivable, etc). 

• Report to Sales Management status on specific customer targets. 

• Report and develop strategies to address critical global customer concerns for the specific customer. 

• Customer onsite visits to help build relationships.

 Skills: