An Account Manager will be the main point of contact for assigned customers, building and maintaining strong, long-lasting relationships. This position works closely with the Sales Director to support customers’ regional and global strategies, ensuring alignment with business objectives, driving growth, and ensuring customer satisfaction.

Responsibilities

• Act as the primary point of contact between the OEM and the company.

• Manage long-term customer relationships.

• Receive and share information on new projects.

• Receive and share information on changes to current projects.

• Work together with the LPM overseeing the project cycle: RFQ → Nomination → Development & Launch → SOP → Aftermarket Parts.

• Collaborate with Engineering, Quality, Logistics, Finance, and Operations to meet customer requirements.

• Lead the RFQ process.

• Negotiate prices, payment terms, and contracts to ensure alignment with company objectives.

• Negotiate price adjustments for indexed materials.

• Prepare the sales forecast and update Campfire.

• Share customer feedback with the organization.

• Maintain Sales KPIs (account growth, margins, customer satisfaction, new projects).

Education

• Bachelor’s Degree in Business Administration, Engineering (Mechanical, Industrial), or related fields.

Experience

• 2+ years in sales and negotiations.

• Knowledge of processes in the automotive industry (PPAP, APQP).

• Financial and commercial analysis.

Skills

• Fluent English (German is a plus).

• Results-oriented.

• Customer-focused.

• Conflict management.

• Strong communication skills.

• Resilience under pressure.